Refunds and Returns Policy for ifancystore.com
Effective Date: April 21, 2024
Welcome to ifancystore.com (“Website”), operated by Ifancy Store. We are committed to ensuring your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns Eligibility
We accept returns for eligible physical products within 30 days from the date of purchase. To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging. Some products may be ineligible for return due to hygiene or safety reasons. Please refer to the product description for specific return eligibility criteria.
2. Initiation of Return
To initiate a return, please contact our customer support team at ifancycc@gmail.com within the 30-day return period. Please provide your order number and a brief explanation of the reason for the return. Our customer support team will provide you with further instructions on how to return the item.
3. Return Shipping
Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your item. If the return is approved, we will provide you with a return shipping address.
4. Refunds Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe. Please note that shipping costs are non-refundable.
5. Exchange Policy
We do not offer exchanges at this time. If you would like to exchange an item for a different size, color, or style, please initiate a return for a refund and place a new order for the desired item.
6. Contact Information
If you have any questions, concerns, or need assistance with your return, please contact our customer support team at ifancycc@gmail.com. We are here to assist you and ensure a smooth return process.
7. Amendments to Policy
Ifancy Store reserves the right to update or modify this Refunds and Returns Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our Website.
By using our Website and making a purchase, you agree to be bound by the terms of this Refunds and Returns Policy.
Last Updated: April 21, 2024